University / Awnings & Slideouts

Girard Ultra Series: Patio/Door Awning, UltraShade Window Awning and Ultra Slide-Out (SG5000)

Service guide for the Girard Ultra family: the motorized Ultra patio/door awning (controls sold separately), the manual pull-strap UltraShade window awning, and the spring-driven SG5000 slide-out cover. Includes limit-switch setting, torsion-spring turn tables, fabric replacement, the motor-failure road-securing procedure, and parts.

Overview

The Ultra series covers three different machines that share cassette construction and Girard fabric but differ completely in drive. The Ultra patio/door awning is a motorized lateral-arm unit whose electronic controls are sold separately from the hardware. The UltraShade window awning is fully manual - no motor, no electronics - extended by a pull strap against two torsion springs. The Ultra slide-out awning (SG5000) is a spring-tensioned slide topper with no motor at all: the slide room pulls the fabric out and the torsion spring reels it back in.

Ultra patio/door awning

The cassette holds a tubular motor in the roller tube driving spring-loaded folding arms and a lead rail. Replacement motors: 97GA45M-50 (110 VAC with manual override), 97GA45DM-50 (12 V with override), and 97GA45DS-35 (12 V, door-awning size). Duty cycle is 2 minutes of run per hour; exceeding it trips the motor's thermal protector. Because controls are a separate purchase, an installation can carry any of the G-Link modules: AC controllers GC136, GC154, GC274A/B, 98GC74; DC controllers GC732G, GC1146C; dry-contact module GC1149A; ignition retract GC1102 (AC) or GC946G (DC); motion sensor GC779G or anemometer GC116I; and the usual handsets and wall switches. LED strip lighting comes pre-installed on the cassette, with its two conductors bundled inside the motion-sensor cable - wire them to a switched 12 V source (separate wall switch on 120 V awnings, or through the DC motor controller on 12 V awnings). One mounting slide lock must carry the grounding bolt in contact with both bracket and cassette bottom.

Motor limit switches

Identical logic to the G2085: adjust via the plastic key or 4 mm Allen in the ports on the motor head. Right-hand motor: red port = IN limit, white = OUT (mirrored for left-hand motors). The OUT limit must stop the motor exactly as the arms reach 90 degrees; wind toward minus if the lead rail overshoots, toward plus if the arms never straighten. For the IN limit use the safe walk-in method: stop about 6 inches from closed, wind the IN adjuster about 20 turns toward minus, then step it back toward plus roughly 3/4 turn at a time (each 3/4 turn is about 1 inch of travel) until the motor stops the instant the lead rail meets the cassette. A limit that lets the motor stall against the closed box kills the motor prematurely.

Pitch adjustment

The Ultra shoulder is designed so elbow height never needs adjustment - there is no adjuster. Pitch, however, is settable: fully extend the awning, loosen the shoulder cover screw and slide the cover off, hold the bolt head on the left of the shoulder with one 19 mm wrench while loosening the right-side nut and set screw, then turn the pitch adjustment screw with the open end of the second 19 mm wrench to raise or lower the pitch. Retighten and cycle the awning to verify. Keep deployed lead-rail height at 84 inches minimum.

Motor failure on the road

If the motor dies with the awning out, Girard's documented emergency procedure is mechanical: alternately push the left and right lead-rail corners toward the housing, folding the sagging fabric in layers so it packs inside the cassette, then pass heavy zip ties or load straps behind the housing and around the lead rail to hold everything closed, and drive to service. Girard accepts no liability if the awning reopens in transit, so strap it properly.

UltraShade window awning

The UltraShade has almost no moving parts: a fabric roller with one or two torsion springs, two fixed arms, and a pull strap. The critical operating rule is printed twice in the manual: never let go of the pull strap until the strap is on its catch or the awning is fully closed - the stored spring energy will slam the cassette shut hard enough to damage awning and coach. Retract slowly, steering the strap slightly left or right so it does not wrap on top of itself and crease the fabric. A humming strap in wind is cured with a single twist before hooking it on the catch.

Fabric replacement and spring turns (UltraShade and SG5000)

Both manual products use the same spring service method. Extend fully (UltraShade: secure with the strap; SG5000: open the slide 12 inches), remove the end caps, hold the square torsion bar with a 14 mm wrench, pull the C-clip, and let the spring unwind slowly under control - never release the bar freely. Pay out fabric until the poly rope lines up with the locking-plate slot, remove fabric screws, and slide the fabric out of roller tube and awning rail. Feed the new fabric into both channels simultaneously, center and screw it down, then wind the spring clockwise with the 14 mm wrench and refit the C-clip before releasing (the torsion-bar hole must align for the clip). Spring preload comes from the model tables. SG5000 by awning length: up to 92 in = 5 turns; to 138 in = 6; to 168 in = 7; to 176 in = 8; to 191 in = 3 turns on each of 2 springs; to 297 in = 4 turns on each of 2 springs. UltraShade by width: 30 in XL-arm = 8 turns; 36 in = 3; 42 in = 4.5; 54 in = 6.5; 66 in = 7.5; 78 in = 8; 138 in = 9; 156 in = 4 turns on each of 2 springs. On any two-spring unit the right-hand spring winds opposite the left (LH springs wind clockwise as mounted), and both must carry exactly the same turns to the quarter turn. If fabric still sags or does not fully retract, add tension in half-turn increments.

Ultra slide-out awning (SG5000)

The awning rail mounts to the coach wall at least 3 inches above the slide room; the cassette hangs on brackets fixed flush to 1/4 inch above the slide-room top edge. During first installation the fabric is tensioned by pulling the cassette out slightly and removing the cotter pin that ships holding the spring preload. Fabric screws 1 inch in from each end of the awning rail stop the fabric walking sideways and reduce center sag. Because the room does the pulling, most SG5000 complaints are spring tension or fabric alignment, not drive problems.

Fabric care (all Ultra models)

Acrylic and polyester tops take the same regimen: brush off dirt, hose down, wash with natural soap or dishwashing liquid and a soft brush, rinse thoroughly, air dry only. Close awnings before wind, heavy rain and travel; weather damage is not warrantable.

Maintenance schedule

TaskIntervalPartsNotes
Wash fabric (soap and water, soft brush, full rinse, air dry) and clear debris before every retraction 6 months Applies to acrylic and polyester alike. Debris rolled into the cassette abrades fabric and jams lead-rail seating.
Ultra patio/door: verify motor limit switches (arms stop at exactly 90 degrees OUT; lead rail seats exactly at IN stop) 12 months RH motor: red port = IN, white = OUT. Re-set after fabric stretch or motor replacement. Duty cycle 2 min/hour.
UltraShade / SG5000: check torsion spring tension - awning must retract fully and hold fabric taut 12 months Add tension in 1/2-turn increments per the spring table. Two-spring units: equal turns, opposite directions.
Inspect pull strap, strap catch and stitching (UltraShade) 6 months 5310010-21B UltraShade pull strap A failing strap releases the spring-loaded cassette without warning. Twist the strap once on the catch to stop wind hum.
Check LED strip function and motion-sensor cable connections (Ultra patio/door) 12 months LED conductors run inside the motion sensor cable; feed from a switched 12 V source.

Troubleshooting

Ultra patio/door motor will not run
  1. Thermal protector tripped (2 min/hour duty limit) - allow up to an hour to cool
  2. Confirm supply from the separately-purchased motor controller; controls are not part of the awning hardware
  3. Ignition retract module may have cut motor power with the engine running
  4. If motor is dead with awning extended, use the zip-tie/strap emergency close procedure and drive to service
Awning over-extends past 90 degrees or arms never straighten
  1. Reset OUT limit: minus to shorten travel, plus to lengthen, until arms stop exactly at full extension
  2. Confirm you are adjusting the correct port (RH motor: white = OUT; LH motor mirrored)
Awning closes too hard (motor keeps driving) or stops short of the cassette
  1. Walk the IN limit in: 20 turns minus from ~6 in open, then +3/4 turn steps (~1 in each) until stop coincides with lead rail seating
  2. Check for obstructions or debris between the lead rail and housing
Lead rail releases late or binds to one side (Ultra patio/door)
  1. Check pitch setting at each shoulder and rebalance both arms
  2. Verify slide locks sit directly under the arm shoulders and set screws are tight
UltraShade slams shut or retracts crookedly
  1. Operator error: pull strap released before reaching the catch - inspect fabric and cassette for damage
  2. Strap wrapping on itself creases fabric; guide it off-center while retracting
  3. Uneven or low spring turns - re-tension per table, equal turns both ends on 2-spring units
SG5000 slide topper sags, billows in transit, or leaves fabric exposed when room is in
  1. Increase torsion spring tension in 1/2-turn increments beyond the table value
  2. Confirm fabric screws at both ends of the awning rail are intact (1 in from ends)
  3. Check fabric centered in awning rail and roller tube; realign at the locking plate slot
Torsion spring has no tension after service
  1. C-clip installed without winding, or torsion-bar hole misaligned so the clip never seated - rewind with 14 mm wrench and refit clip before release
  2. On 2-spring units one spring wound the wrong direction (RH winds opposite LH)

Service parts reference

Part numberDescriptionType
97GA45M-50Motor assembly 45/50 Nm 110 VAC with manual override (Ultra patio)repair
97GA45DM-50Motor assembly 45/50 Nm 12 V with manual override (Ultra patio DC)repair
97GA45DS-35Motor assembly 45-35 12 V (Ultra door awning)repair
98GCK-WH12Motion sensor (Ultra patio/door, carries LED wiring)repair
5109816-26LED light package 16 ft (51098xx-26 series by length)repair
8000030-16Fabric assembly 16 ft x 10 ft Ultra (8000025/8000030 series by size)wear
5105410-B38Ultra arm 10 ft RH black (LH 10 ft: 5102222-B22 lead-rail side listing; 8 ft RH: 5105408-B38)repair
5102405-11Ultra roller tube 60 in (5102405/12/14/16/18-11 by length)repair
5108065-46Poly rope 6.5 mm, lead rail side, per footconsumable
5310036-09UltraShade fabric assembly 36 in Sunbrella (5310xxx-09 series by width)wear
531L036-19UltraShade torsion spring LH, 36-53 in widthsrepair
531R008-18UltraShade torsion spring RHrepair
5310012-24UltraShade pull rod / canerepair
541L008-18SG5000 slide-out spring LH (RH: 541R008-17)repair
5410176-09SG5000 fabric 176 in (5410xxx-09 series by length)wear
5410092-08BSG5000 brush 92 in (by length)wear
5410005-10BSG5000 mounting bracketrepair
5410002-03SG5000 C-pin (spring retention)consumable

Based on: Ultra Patio Door Awning Installation Guide Rev 03102016; Ultra Shade WA Manual Rev 01262016; Ultra Slideout Manual (SG5000). This guide is an original work; always confirm procedures against your unit's build record and the manufacturer's current documentation.

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